Contacts

What is a contact lens?

Contact lenses are a method of correcting vision. It actually comes into “contact” with the eye and changes the way that light is focused in the eye. A contact lens is a thin, curved lens placed on the film of tears that covers the surface of your eye. Because contacts are a different distance from the eye than glasses, the prescription for contacts can be very different from that of glasses. This is one reason a separate contact lens evaluation is required.

Does my glasses prescription include a contact lens prescription?

No. A contact lens evaluation is a separate set of tests from an annual eye exam. Even if you have worn contacts previously, this evaluation is a requirement every year for the issuing of a contact lens prescription.

Can a contact lens get lost behind my eye?

No, it’s physically impossible for a contact lens to get lost behind your eye. In the worst-case scenario, if you rub your eye and dislodge the lens from its correct position, you might have trouble finding it under your upper eyelid. If this occurs, you can usually find the lens by adding a few contact lens rewetting drops to your eye and then gently massaging your eyelid with your eye closed. In most cases, the folded lens will move to a position on your eye where you can see it and remove it

Why is there a separate charge for a contact lens evaluation?

There is a separate charge for a contact lens evaluation because many insurances require us to separate out the cost of a contact lens evaluation from that of an eye exam.

How much is a contact lens evaluation?

The cost of a contact lens evaluation varies based on type of lenses that the doctor prescribes, and the level of continued care needed. Because of variability of the nature of this, it is difficult to state your cost with certainty before the doctor evaluates your eyes. Please contact your local office for further information.

WHY DOES MY INSURANCE NOT COVER A CONTACT LENS EVALUATION WITH THE EXAM?

These are the most common type of lenses, and feature a single field of vision, or one prescription power throughout the entire lens. These are used for correcting nearsightedness (myopia) or farsightedness (hyperopia) and are also used for reading glasses.

WHY DOES MY INSURANCE NOT COVER A CONTACT LENS EVALUATION WITH THE EXAM?

Because most insurances cover either the cost of contacts or that of glasses, many consider the contact lens evaluation a part of the materials cost rather than part of the eye exam. If your insurance does not cover the cost of a contact lens evaluation, this can mean that your insurance chooses to view contact lenses in this manner.

I TRIED CONTACTS YEARS AGO AND THEY DID NOT WORK FOR ME. WHY SHOULD I TRY THEM AGAIN?

Many people think that if they have tried contacts before without success they are unable to wear contacts, but that’s not always the case. There are a variety of contacts made from different material and your doctor and office staff will recommend the best brand of contacts that can work for you.

WHAT IF MY CONTACTS AREN'T WORKING FOR ME?

Many people experience some difficulty when first trying contacts or when changing their prescription. MyEyeDr. wants to make sure that you are comfortable in the pair that you and your doctor select. If for any reason you are not satisfied with the fit of your contacts, please call us. We will work with you to make any necessary changes.

ARE CONTACTS BAD FOR MY EYES?

The answer to this really depends on you and whether or not you comply with your maintenance plan. If used properly, contact lenses are safe for your eyes. However, there are risks involved with contact lens wearers.

  • Wearing your contacts too long as overuse can cause irritation or infections that can have long-term effects on your vision.
  • Not cleaning them properly and failing to use proper contact solution.

Consult Our Experts About Your Prescription Contact Lenses

What is your warranty on glasses?

Frames & Lenses - MyEyeDr.’s Eyewear Protection Plan offers pricing for a full year of coverage from the original purchase date.

What is your return policy on glasses?

We want you to be completely happy with your eyewear purchase! We will do everything we can to make sure your glasses are made correctly. If there are any problems, please let us know within 30 days of picking them up. We will be more than happy to remake your lenses to an equal or lesser value lens to accommodate your vision at no additional charge; however, no refund will be given for the cost difference.

What is your return policy on contacts?

As a part of our MyAnnualSupply Program, we offer free replacement of torn or lost disposable contact lenses.<

What do I do if my frames break?

MyEyeDr. can repair some frame breaks, depending on the nature and severity of the break. Please bring your frames into any of our locations, and we will evaluate the break and advise you of your options. 

Glasses

WHAT ARE SINGLE VISION LENSES?

These are the most common type of lenses, and feature a single field of vision, or one prescription power throughout the entire lens. These are used for correcting nearsightedness (myopia) or farsightedness (hyperopia) and are also used for reading glasses.

WHEN WILL MY GLASSES BE READY?

Depending on your specific vision correction needs your glasses may be ready within 3-7 days.

WHAT IS A PROGRESSIVE LENS?

Also called a “no-line bifocal” or “invisible bifocal,” a progressive lens is an update on bifocal and trifocal lenses. They have multiple prescriptions in one pair of glasses, which allows you to see close-up, middle-distance, or distance viewing without needing to change your glasses. Because of this, many multi-focal patients prefer this kind of lens.

WHAT IS A DIGITAL LENS?

A digital lens is one that is surfaced at multiple curves rather than the usual two. They’re manufactured using precise laser technology, which produces lenses with vision correction that is nearly six times more clear than traditional lenses. They can greatly enhance nighttime vision and peripheral vision and are individually tailored to suit the patient’s unique vision correction needs.

WHAT IS A POLYCARBONATE LENS?

Made of a lightweight material, a polycarbonate lens is the most impact-resistant lens available. In fact, polycarbonate eyeglass lenses are 10 times more impact-resistant than glass or regular plastic lenses, making it a good choice for children and those who require sports lenses. They’re also ideal for rimless styles, given their resistance to chipping and cracking.

WHY SHOULD I GO TO THE EYE DOCTOR WHEN I CAN GET A CHEAP PAIR OF READERS ELSEWHERE?

  • The only way to catch "silent" diseases, like glaucoma, in their early stages, is through regular eye health exams. When caught early, they can be treated before sympotoms or permanent vision loss occurs.
  • In many cases, pre-made "readers" can cause eye strain and headaches instead of helping to improve your vision. This is because one-size-fits-all reading glasses don't work well for people who have a different prescription in each eye, an astigmatism, or eyes that are closer together or farther apart than "average."

HOW CAN I FIND A PAIR OF GLASSES THAT LOOKS GOOD ON ME?

Finding the perfect glasses frames that highlight your best features is easier than you might think. Start by checking out our helpful Face Shape Guide to determine which style works best with your particular features and preferences.  When you visit your local MyEyeDr. office, the highly-trained staff will work with you to find the perfect pair that you help you look — see —  and be your best.

WHAT HAPPENS IF I BREAK MY GLASSES?

You can be as careful as can be, but sometimes accidents still happen, and there’s the chance that you’ll break or lose your glasses. That’s okay! MyEyeDr. practices are proud to offer glasses repairs and adjustments through our Eyewear Protection Plan at all of our office locations.

DO YOU ACCEPT WALK-INS?

Yes, MyEyeDr. optometrists do accept walk-ins. However, availability will vary at each location. In order to guarantee the best patient experience, we recommend calling your local MyEyeDr. office to check current availability of walk-in appointments.