What can we help you with?

Whether you’re looking for more information about our eye care services or you need to speak to a customer service representative, we are happy to help. No matter where you live or which MyEyeDr. you are a patient at, we can help answer your questions.

Order Status

Did you know you can access your prescriptions and check order statuses via My Account? Simply sign in to get started.

Book an Appointment

Your healthy eye journey begins here. Click the link below to get started. 

Get Your Prescription

Access prescription and shop with us.

Check in to your next appointment

Cut down on paperwork and breeze through the waiting room by checking in online now. Log in to our patient portal to get started. 

Pay A Bill

To make a payment on a statement you received, go to: myeyedr.mypaymed.com

If you received a statement with a balance due and have questions, please call: 1-888-725-5482

Manage Appointments

Make changes to upcoming visits easily through our patient portal. 

Order Contacts

Order them directly from our online site with no hassle. 

Contact Your Local Office

Have questions concerning your upcoming appointment, glasses/contact order or prescription? Please contact your local office. 

Contact Us

For any further assistance, we are always happy to help. To contact us about a recent experience, please use the “Send Us a Message” link below and a member of our Patient Relations team will get back to you within 4-5 business days.


Send Us a Message

Hours of Operation

Monday - Friday 8:30AM - 5:00PM EST