Accessibility Statement for MyEyeDr. & Capital Vision Services

This is an accessibility statement from MyEyeDr. and Capital Vision Services.

 

Measures to Support Accessibility

MyEyeDr. and Capital Vision take the following measures to ensure accessibility of MyEyeDr. and Capital Vision:

  • Appoint an accessibility officer and/or ombudsperson.

 

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

MyEyeDr. is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Capital Vision Services is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

 

Feedback

We welcome your feedback on the accessibility of MyEyeDr. and Capital Vision Services. Please let us know if you encounter accessibility barriers on MyEyeDr. and Capital Vision Services:

Capital Vision Services, LLC d/b/a MyEyeDr.

8614 Westwood Center Drive, Suite 900

Vienna, Virginia 22182-3990

United States

 

We try to respond to feedback within 7 days.

 

Compatibility with Browsers & Assistive Technology

MyEyeDr. is designed to be compatible with the following assistive technologies:

  • Chrome with JAWS on Windows
  • Firefox with NVDA on Windows
  • Safari with VoiceOver on Mac

Capital Vision Services is designed to be compatible with the following assistive technologies:

  • Chrome with JAWS on Windows
  • Firefox with NVDA on Windows
  • Safari with VoiceOver on Mac

MyEyeDr. is not compatible with:

  • We recommend the Mobile operating systems to not be older than 5 years

Capital Vision Services is not compatible with:

  • We recommend the Mobile operating systems to not be older than 5 years

 

Limitations & Alternatives

Despite our best efforts to ensure accessibility of MyEyeDr. and Capital Vision Services, there may be some limitations. Below is a description of known limitations and potential solutions. Contact us if you observe an issue not listed below.

Known limitations for MyEyeDr.:

  1. Frames Data’s “My Frames Gallery” (iFrame): Currently, this third party’s elements are not functioning as they should be and make understanding the content in them difficult with screen readers. After evaluating, the MED has decided they may be replaced in the following year.

Known limitations for Capital Vision Services:

  1. Vimeo: Currently, there is a video hosted on Vimeo that does not have closed captions. Our team is working on adding closed captions.
  2. Color and Contrast: Some color combinations are not currently accessible. The team is working on a rebrand to address these issues.
  3. Page Structure: Visual focus skips elements. In this case, it skips the arrow buttons for the main header. After the "To top" arrow in the footer, there are two empty tabs that are read as JavaScript void. – Third-party issue, part of this is related to the slider.
  4. WAI-ARIA: Third-party issue, Page Builder.

 

 

Technical Specifications

Accessibility of MyEyeDr. relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • Drupal
  • HTML
  • CSS
  • JavaScript
  • PHP

These technologies are relied upon for conformance with the accessibility standards used.

 

Accessibility of Capital Vision Services relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • WordPress
  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

 

Assessment Approach

MyEyeDr. and Capital Vision Services assessed the accessibility of MyEyeDr. and Capital Vision Services by the following approaches:

  • External evaluation
  • Evaluation conducted through both automated and manual audits

 

Evaluation Report

An evaluation report for MyEyeDr. is available at: Summary Report for MED

An evaluation report for Capital Vision Services is available at: Summary Report for CVS

 

Formal Complaints

Complaints will be answered by our IT department.

Get back to you in 7 days.

 

Formal Approval of this Accessibility Statement

This Accessibility Statement is approved by:

MyEyeDr.

IT Department

 

Date

This statement was created on 15 October 2024.